Knowledge Center

Overview - Frequently Asked Questions 9

• What is CoachList?
• What types of Consumers - Athletes/ Fitness Enthusiasts - use CoachList?
• What kinds of Sports & Fitness Activities does CoachList have Instructors/Coaches/Trainers for?
• Is CoachList safe for me and/or my children to use?
• I am a Sports Service Provider - How do I get Consumers (Athletes/Fitness Enthusiasts and/or their Parents) to sign up?

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Overview 4

• How do I find a Coach, Trainer, Camp or session and begin?
• Does CoachList offer virtual coaching?
• Can CoachList provide coaches for our Team?
• Does CoachList have Camps?

My Individual Athlete Account 4

• How do I set up my personal account?
• How do I find the right coach/trainer/class etc for me?
• Can I (we) meet a Coach before signing up?
• Can I get a refund for a session?

Parents of Athletes 6

• Is there an age limit for using CoachList?
• How do I set up an account for my child(ren)?
• How do we set up a team for our children on CoachList?
• How do you ensure the safety of my child using CoachList?
• How do I pay for my child's individual session(s)?

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Getting Started 4

• How do I sign-up as a Coach, Trainer, Instructor, Class Leader, Camp Leader, Fitness/club/gym Owner?
• What types of Sports Service Providers - Instructors, Coaches, Trainers, Facility or Camp Owners are accepted?
• What are the fees?
• What do the background checks consist of and are they required?

Managing your CoachList Coach Account & Profile 6

• How do I create a great service provider Profile?
• How do I set my available times / schedule vacations & holidays?
• How do I offer virtual training sessions?
• Can I link my outside website to my CoachList profile?
• Can I link my outside social media accounts to my CoachList profile?

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Your Coaching Business 5

• Getting your first CoachList client
• Growing your Coaching Business
• Managing your Coaching Business
• Maximizing your Coaching Business revenue
• Reports & other tools for business growth & management

Payments & Policies 6

• How do I best determine my pricing as a service provider?
• How and when are Sports Service Providers paid?
• What if an Athlete requests a refund?
• What happens when an Athlete is a no-show for a session(s)?
• Can I refer other Coaches and Athletes to CoachList?

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Rewards & Referral Program 5

• CoachBucks Rewards Program Overview
• What are Referral Rewards?
• How do I redeem my CoachBucks Rewards?
• Can our company become a CoachList Partner?
• Can I transfer my CoachBucks Rewards to another person?

CoachList Advisory Board 0

CoachList Sports Brand Ambassador Program 0

CoachList Affiliate Program 1

• CoachList Affiliate Program Overview

CoachList Partners 1

• Learn more about CoachList Partners

Technical Support 13

• I did not receive an activation email
• I forgot my CoachList login name or password
• I no longer have access to my account email to reset my password
• How do I manage CoachList messages?
• Can I block someone on CoachList from contacting me?

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CoachList Philanthropy Programs 2

• Overview of the CoachList Philanthropy endeavors
• Want to Partner with CoachList's Philanthropy program(s)?