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Knowledge base
GENERAL
Overview - Frequently Asked Questions
9
What is CoachList?
What types of Consumers - Athletes/ Fitness Enthusiasts - use CoachList?
What kinds of Sports & Fitness Activities does CoachList have Instructors/Coaches/Trainers for?
Is CoachList safe for me and/or my children to use?
I am a Sports Service Provider - How do I get Consumers (Athletes/Fitness Enthusiasts and/or their Parents) to sign up?
View all 9
ATHLETES & FITNESS ENTHUSIASTS (and Parents!)
Overview
4
How do I find a Coach, Trainer, Camp or session and begin?
Does CoachList offer virtual coaching?
Can CoachList provide coaches for our Team?
Does CoachList have Camps?
My Individual Athlete Account
4
How do I set up my personal account?
How do I find the right coach/trainer/class etc for me?
Can I (we) meet a Coach before signing up?
Can I get a refund for a session?
Parents of Athletes
6
Is there an age limit for using CoachList?
How do I set up an account for my child(ren)?
How do we set up a team for our children on CoachList?
How do you ensure the safety of my child using CoachList?
How do I pay for my child's individual session(s)?
View all 6
INSTRUCTORS, COACHES, TRAINERS, & ALL SPORTS SERVICE PROVIDERS
Getting Started
4
How do I sign-up as a Coach, Trainer, Instructor, Class Leader, Camp Leader, Fitness/club/gym Owner?
What types of Sports Service Providers - Instructors, Coaches, Trainers, Facility or Camp Owners are accepted?
What are the fees?
What do the background checks consist of and are they required?
Managing your CoachList Coach Account & Profile
6
How do I create a great service provider Profile?
How do I set my available times / schedule vacations & holidays?
How do I offer virtual training sessions?
Can I link my outside website to my CoachList profile?
Can I link my outside social media accounts to my CoachList profile?
View all 6
Your Coaching Business
5
Getting your first CoachList client
Growing your Coaching Business
Managing your Coaching Business
Maximizing your Coaching Business revenue
Reports & other tools for business growth & management
Payments & Policies
6
How do I best determine my pricing as a service provider?
How and when are Sports Service Providers paid?
What if an Athlete requests a refund?
What happens when an Athlete is a no-show for a session(s)?
Can I refer other Coaches and Athletes to CoachList?
View all 6
REWARDS & REFERRALS
Rewards & Referral Program
5
CoachBucks Rewards Program Overview
What are Referral Rewards?
How do I redeem my CoachBucks Rewards?
Can our company become a CoachList Partner?
Can I transfer my CoachBucks Rewards to another person?
COACHLIST ADVISORY & BRAND AMBASSADOR PROGARMS
CoachList Advisory Board
0
CoachList Sports Brand Ambassador Program
0
COACHLIST AFFILIATE & PARTNERSHIP PROGRAM
CoachList Affiliate Program
1
CoachList Affiliate Program Overview
CoachList Partners
1
Learn more about CoachList Partners
TECHNICAL SUPPORT
Technical Support
13
I did not receive an activation email
I forgot my CoachList login name or password
I no longer have access to my account email to reset my password
How do I manage CoachList messages?
Can I block someone on CoachList from contacting me?
View all 13
COACHLIST PHILANTHROPY
CoachList Philanthropy Programs
2
Overview of the CoachList Philanthropy endeavors
Want to Partner with CoachList's Philanthropy program(s)?
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